FAQ Page

Do you track flights and adjust pickup times?

Yes. We monitor flights in real time and adjust pickup so your driver arrives even if your flight is early or delayed.

How early do your drivers arrive?

We aim to arrive 10 minutes before the booked time so you’re never kept waiting.

What areas do you cover?

Based in Bury St Edmunds and Cambridge, we serve Suffolk, Cambridgeshire, and long-distance trips to all major UK airports.

How much is an airport transfer?

Typical guide prices: Heathrow from £135, Stansted from £75 (route, time and vehicle may affect the final fare). Get an exact quote when booking.

Are you available 24/7?

Yes—our private-hire service runs day and night, including early-morning departures and late arrivals.

Can I book via WhatsApp?

Absolutely. You can book and manage your journey via WhatsApp or through our website.

Do you provide child seats?

Yes—child and booster seats are available on request at booking.

How much luggage can I bring?

Our executive saloons fit approximately 2 large + 2 cabin bags. For extra luggage or groups, request an estate or larger vehicle.

What payment methods do you accept?

We accept debit and credit cards. Receipts are provided for business travellers.

Can I change or cancel my booking?

Yes—contact us via WhatsApp or email. Please check your confirmation for notice periods and any applicable fees.

Join Our Team Become a Partner-Driver with TRANSFERITI

An email will be sent to the onboarding team.

Information needed to join our team:

1. Full Name

2. Address

3. Phone Number

4. Email Address

5. Name of the Local Authority your PH license is held with.

6. The make, model and age of your vehicle

7. Any previous experience and current employer if applicable.

WE ARE ACCEPTING JUST PRIVATE HIRE LICENSES